Quality

Delivering Excellence Through Quality Management

We understand that we exist for, and because of, our clients and employees. This understanding is at the core of everything we do. Our culture is client and employee focused. We’re committed to satisfaction at every level of service delivery and taking care of our employees is our roadmap to delivering customer satisfaction. GRSi ensures quality is woven into every process and action.

GRSi delivers through diligent and careful application of industry best practices, proven methods and monitoring, and highly skilled subject matter experts. We have developed practices and documented procedures throughout all of our functions, including processes for managing rapid response necessities for "speed to capability" requirements.

QUALITY POLICY

GRSi, a professional services firm, expects excellence at every level of our organization and as a result we deliver the highest quality to our customers. To that end, all members of our organization constantly seek improved quality and receive guidance combined with experienced and energetic leadership. We meet all defined requirements provided by our clients, the regulatory environment, our industry partners, and our continually improving quality management system. Our measurements will be formed using business best practices and incorporated into all components of the organization.

QUALITY PHILOSOPHY

Employees

We foster an environment of warmth, innovation and reward; recognize aspiration, talent and dedication; and provide growth, education, and opportunity.

Customers

GRSi focuses on satisfaction and results. We develop trusted partnerships by providing industry best quality service, cost and schedule control, and continuous improvement.

QUALITY STANDARDS

ISO 9001:2008 and CMMI Dev Level 3

By implementing CMMI Dev/3 processes our customers experience better quality, increased productivity, and less project delays while being on-time and on-budget more often, whether implementing Agile, Waterfall, or any lifecycle method.

ISO 9001:2008 Certified

The strength of interwoven quality, repeatable processes, and continual improvement promotes our agility to get the job done, consistently on time and within budget.

ITIL

Through our use of well- documented, repeatable processes and procedures, we ensure quality IT infrastructure and service delivery that improves functionality and user satisfaction.

Lean Six Sigma

Strategic, engineering, and architecture efforts developed from the business or mission for engineering and transformative processes available, enables revolutionary change and transformation, within the operations framework. GRSi’s streamlined processes create the highest efficiency and greatest value possible.

“GRSi continuously applies thorough quality assurance practices to all aspects of their work, thereby providing us with confidence in their deliverables. It is clear that GRSi’s goal is to ensure that excellence is inherent in every component of their QA process.”
- CPARS: Exceptional Rating

How Are We Doing?

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Quality Survey