Enterprise-Edge IT Management
Enterprise-Edge IT Management
We help clients realize greater efficiencies through IT infrastructure support (XaaS, SaaS, IaaS), comprehensive IT managed service delivery and technology automation.
Overview
IT organizations have slowly but gradually accepted that the pace of change in IT has been radically accelerated by Cloud computing. At GRSi, we help our clients optimally utilize their ongoing investments in on-premises and colocation-based IT assets. Through careful planning and by focusing on pervasive automation of infrastructure and operations tasks, we support our clients to cope with the relentless rate of change in IT. At GRSi, we partner with our clients to use automation to accelerate infrastructure innovation and help them define a lifecycle for automation assets, as well as setting standards for version control, testing, and a release process that provides a robust foundation. We identify continuous delivery (CD)-based orchestration tools upon which our clients can build their IT platforms to ensure extensibility and integration with their Cloud initiatives.
Areas of Expertise
Solution Architecture, Design and Engineering
Create the overall architecture with an eye on business goals and design and build solutions to realize specific business needs
Servers, Storage, and Backup
Build, deploy and manage on-premises infrastructure to meet compute, memory, storage, and backup requirements of enterprise applications
Network and Security
Implement the hardware and software necessary to protect data (at rest and in motion) and guard network and security architectures
Databases
Design and implement database solutions - Relational, NoSQL, Object-oriented, Operational, etc. - based on application requirements
Business Continuity of Operations (COOP) and Disaster Recovery
Implement tools and strategies to keep the business moving at all times and in any situation
Asset Management
Ensure all IT assets are accounted for, deployed, maintained, upgraded, and disposed of in due time
Edge Computing
We bring computing at or near the data source to eliminate latency, privacy, and bandwidth constraints involved in feeding the data up to the Cloud and waiting for a response
Change and Configuration Management
Control the lifecycle of changes and minimize disruptions to IT services
Technology Standards and Policies
Use industry standards and applicable policies to establish boundaries for technology usage
Communication and Collaboration
Bring all resources together to share information and synthesize ideas
End-User Support
Leverage a combination of good judgement, clear communication, and technical and interpersonal skills to improve the customer experience and overall service delivery
Service Delivery and Onboarding
Create a positive experience for clients during service delivery and onboarding, so the users understand the service (what, why, when) and how to maximize the value of it
Service Desk
Build a robust, service-focused, and client-centric way of delivering support to customers
